Frequently Asked Questions

KEY EVENT INFORMATION

Opening Hours:
Friday 20th May 2022: 8:30am – 4:00pm
Saturday 21st May 2022: 8:30am – 5:00pm
Sunday 22nd May 2022: 8:30am – 4:00pm

Tickets:
Single Day: Adults $15, Seniors Card $12, Children Under 16 FREE.
Multi-Day: Adults $18, Seniors Card $15, Children Under 16 FREE.
+ Booking Service Fee

Tickets are only available online.
Every person aged over 16 years attending the event must have a ticket.

Venue: Mackay Showgrounds, 24 Milton Street, Mackay, Qld, 4740

Parking: Limited parking is available at the Mackay Showgrounds, access via Milton Street.

Full parking details will be released closer to the event dates.

Disability Parking: A limited number of Persons with a Disability (PWD) car parking spaces are available close to each entry gate for holders of a valid government issued disability parking permit. These car parks will be issued to customers on a first come, first served basis each event day. Please ensure your disability parking permit is visible for the carpark attendant to see.

Is this event COVID Safe?

This event is running under a COVID Safe Checklist approved by the relevant Health Department. All visitors will need to abide by current COVID Safe rules to attend this event. All adult persons over 16 years of age will need to pre-purchase their tickets online.

Can I purchase tickets at the event?

No, due to COVID Safe practices, all tickets must be pre-purchased online.

Why are tickets only available online?

Tickets are only available online to reduce contact points and queuing issues at the entry to the event precinct.

Do carers to a Companion Card Holder have to pay?

A paid or unpaid assistant or carer assisting the holder of a current Companion Card are admitted FREE with a paid ticket. To apply for your free pass you will need to enter your Companion Card number when purchasing a ticket. All carers will need to complete the online ticketing questionnaire to receive their pass.

What discount cards do you accept?

This event offers discounted entry to people with a valid Seniors Card, Seniors Card +Go, Seniors Business Discount Card, Veteran Affairs Card, Pension Concession Card (Aged only) and Companion Card holders. Tickets are only valid when shown with the valid Card.

Can I get a multiple day ticket?

Yes, there are multiple day tickets available at a discounted cost. Adults $18, Seniors $15 and children 16 and under are free with an adult. Please note all patrons (including children) must register due to COVID-19 contact tracing requirements.

How do I get to the event?

The event is held at the Mackay Showgrounds, 24 Milton St, Mackay QLD 4740.

Is there parking available at the event?

Yes. Limited parking is available at the Mackay Showgrounds, access via Milton Street. Follow the links in the menu for more details.

Are there ATMs at the event?

There will be no ATMs at the event.

How do I get a copy of the Event Guide?

The Event Guide will be available at the event entrance. An online version of the event guide will be available on this website the week of the event.

Is there a list of exhibitors?

Yes, the list of exhibitors will be available  in the Event Guide and online. Follow the links in the menu to view.

Is there food available at the event?

Yes there will be a number of different food stalls at the event.

Are pets allowed at the event?

No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Can I smoke at the event?

No. Smoking (including e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.